Purchases and Refunds :
GT Marketplace ( GameTemplates.Store ) offers the option to request a refund for products that are defective, missing features, or do not align with the product description. Refund requests can be made by contacting support. However, refunds will not be issued for issues arising from misuse, failure to read the product description, or lack of experience or expertise in handling the product or its contents.
Each case will be evaluated individually to ensure fairness. If none of the refund conditions apply, the product is non-refundable due to its nature as a digital good. The final decision on refunds rests with the support team and site management, who will review your request and inspect the product and its contents to determine eligibility, based on the conditions and exceptions stated above.
